How can we help your family?
A warm, human help center. Search, browse, or reach a real person in under 24 hours.
Getting startedHow do I invite my family?
Family → Invite → share the link. Anyone with the link joins your household in one tap.
Getting startedHow do I import my old calendar?
Settings → Integrations → Google/Apple/Outlook. We pull the last 90 days and everything ahead.
Getting startedCan I use Stresfri without an account?
You can browse marketing pages, but the app itself needs a free account so we can save your household's data.
AI & composerWhat does the composer actually do?
Type or paste anything family-shaped, an email, a message, a sentence, and it becomes structured events, chores, or list items you can preview before saving.
AI & composerDoes the AI train on my data?
No. We use Anthropic's Claude under a zero-retention agreement. Your household's rows are never used to train any model.
AI & composerCan I undo something the AI added?
Every AI-added item is tagged and one tap-undoable. The full changelog for your household is in Settings → Activity.
BillingWhat's included in the free tier?
Everything your household needs to run the week: calendar, chores, lists, meals, kids' UI. Unlimited members. AI features + multi-household are on paid tiers.
BillingCan I switch plans anytime?
Yes. Upgrades are pro-rated. Downgrades take effect at the end of your billing period. No lost data on downgrade.
BillingDo you offer discounts?
Yes, 50% off Family for: verified NHS staff, teachers, foster carers and student-parents (UK); verified teachers, NYSC members and public-health workers (Nigeria); verified teachers, active-duty military, veterans, first responders and student-parents (US). Email support@stresfri.com with proof and we'll credit your account within a day.
Family & permissionsCan a kid see the household budget?
No, unless you give them the wallet permission. Roles: Admin, Adult, Kid, Carer. Each has a clear permission bucket you can customise.
Family & permissionsHow do I set up a grandparent?
Family → Invite → Role: Carer. They see calendar + chores + meals but not wallet, budget, or admin controls.
Family & permissionsCan two parents share admin?
Yes. As many admins as you like. Every action shows who did it in the household activity log.
Data & privacyWhere is my data stored?
Automatic. UK households sit in London / Frankfurt (EU region). Nigerian households sit in a Lagos region. US households sit in a Virginia (us-east) region. Region is set once at signup and never crosses borders without your say-so.
Data & privacyHow do I export everything?
Settings → Data → Export. You get a JSON file with every event, chore, meal, list item and photo attachment.
Data & privacyHow do I delete my account?
Settings → Danger zone → Delete household. Every backup is purged within 30 days. No recovery, this is final.
Mobile & devicesDo you have a Wall / TV display?
Yes, cast the /wall URL to any smart TV or dedicated tablet. It shows today's plan in kitchen-glance mode.
Mobile & devicesHow do I enable push notifications?
Hub → Notifications → Enable. Works on iPhone, Android, and modern browsers on macOS/Windows/Linux.
Mobile & devicesDoes it work offline?
The mobile apps do, everything you do offline queues and syncs the moment you're back online.
Talk to a real human.
We answer every email personally. If we don't reply within a day, tell the founders.